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Customer Reviews

Average Customer Rating: (based on 69,031 reviews)

excellent

From Greg in Muskego, WI on 7/10/2011

This is not the first time we've ordered water filters for our refrigerator or RO system from fridgefilters.com, they always just seem to have a competitive price and the filters in stock when we need them. Never had a problem with shipping- we order enough to get the free shipping. Excellent experience overall.

excellent

From Suzanne in Valrico, FL on 7/10/2011

Easy to reorder. Good bulk pricing. Quick shipping.

excellent

From James in Saugus, CA on 7/10/2011

Exactly as described, Easy web site to use and fast shipping!

excellent

From Jacqueline in Fort McMurray, AB on 7/10/2011

Less expensive shipping options to Canada would be appreciated.

good

From Janice in Hinckley, OH on 7/10/2011

The filters fit my refrigerator.They do the job.That is what I was after.At a fair price as well.

excellent

From Lee in Media, PA on 7/10/2011

Good price Good service

excellent

From John in Cypress, TX on 7/10/2011

Easy to do business with.

excellent

From Constance in Dunlap, TN on 7/10/2011

The reorder process was extremely easy. Thanks

excellent

From Edda in Bethesda, MD on 7/9/2011

Great overall transaction with no problems.Item arrived on time in excellent condition. Would shop here again.

excellent

From Gordon in Enola, PA on 7/9/2011

Great

excellent

From Renee in Yorba Linda, CA on 7/9/2011

Great option for buying this essential product. I have used this company many times with no hassle and my filters have been delivered right to my mailbox. Perfect!

excellent

From Charles in Schaumburg, IL on 7/9/2011

Unless you could drop prices lower for return customers, I don't know how you could improve.

excellent

From Richard in Atlanta, GA on 7/9/2011

I'm a repeat customer and have found this merchant to be unmatched in quality, price, and speed of service.

excellent

From Grant in Belmont, MA on 7/9/2011

Promptly answered email questions about a return/exchange. Prompt delivery and refund. Easy to find the products I needed.

excellent

From Thomas in Fernandina Beach, FL on 7/8/2011

I have used fridgefilters.com for many years, and I use them now because of their good service and quality product.

excellent

From Chris in Thornton, CO on 7/8/2011

One of the best companies selling on the web for years!

excellent

From Jessie in San Antonio, TX on 7/8/2011

Excellent, streamlined, and efficient. VERY pleased!

excellent

From DIANE in PHOENIX, AZ on 7/8/2011

BECAUSE I DIDNT KNOW THE FILTER NUMBER, YOUR CUSTOMER SERVICE DEPARTMENT WAS KIND ENOUGH TO REFER ME TO THE MAYTAG CUSTOMER SERVICE DEPARTMENT, WHO EVENTUALLY FOUND THE CORRECT FILTER NUMBER. I VERY MUCH APPRECIATE THAT YOU TOOK THE TIME TO ASSIST ME, THEN SENT THE FILTERS IMMEDIATELY!

excellent

From Source in Kaneohe, HI on 7/8/2011

I have ordered from fridgefilters.com every 8 to 10 months for the last 3 years. Always good prices and with prompt, fast shipping to Hawaii.

excellent

From Marion in Nashville, TN on 7/8/2011

This was an excellent shopping experience

excellent

From Stewart in Memphis, TN on 7/8/2011

Locating my specific filter and ordering it was extremely easy. Filters were delivered correctly and on-time. Overall, a very pleasant experience.

good

From COLLEEN in SAN RAFAEL, CA on 7/8/2011

I liked that I was able to look up on your website and verify the correct model number water filter required for my particular refrigerator.

excellent

From Sarah in Charlotte, NC on 7/7/2011

I am completely satisfied with the product and the prompt delivery made me smile! Thank you for a job well done!!

excellent

From Georgia in Vicksburg, MS on 7/7/2011

I saved the shipping papers so I can order from them again. Very good service. thanks

excellent

From Erin in Suffern, NY on 7/7/2011

Quick and easy to order on line with fast shipping...highly recommended.

excellent

From David in Katy, TX on 7/7/2011

Great customer service and knowledge.

excellent

From Lynn in Pinckney, MI on 7/6/2011

Great place to purchase filters from!! I'll be back!!

excellent

From William in Plano, TX on 7/6/2011

Love this website and also the reminder program. Have recommended fridgefilters.com to many friends.

excellent

From David in Bedford, TX on 7/6/2011

I will use them again, when I need filters. They were delivered a day early, and they were the exact replacement for the original.

excellent

From Matthew in Mahopac, NY on 7/6/2011

Easy to order and shipped fast. I would recommend ordering from them and would order again (actually I have ordered from them multiple times).

excellent

From Elizabeth in San Francisco, CA on 7/6/2011

I LOVE this service. I don't have to worry about remembering when my fridge filter is about to run out or digging out my owner's manual when it does. Just wait for the email reminder & repeat order.... What could be easier? This was my second (or was it my third?) order, (See, I told you it was easy...), and it won't be my last. Thanks fridgefilters.com!

excellent

From Mark in Apache Junction, AZ on 7/6/2011

This was a repeat order. I have been ordering from them for a couple of years now and the service, prices, and delivery are still excellent! Needless to say, I will continue to be a happy customer.

excellent

From Stacey in Beaumont, TX on 7/6/2011

Shipping is crazy fast, which all internet shoppers Love, and they send me reminders with convenient links to purchase.

excellent

From David in Guyton, GA on 7/6/2011

Ordering was easy and delivery was timely. Thankyou!

excellent

From Kevin in Gunnison, CO on 7/6/2011

Item was in stock & shipped quickly. Not only that but they steered me toward a less expensive option without my asking. They really helped me out!

excellent

From Sandra in Atlanta, GA on 7/5/2011

Everything was delivered promptly as promised.

excellent

From Carol in New York, NY on 7/5/2011

Just right--good prices, fast delivery, easy to choose correct filter. This was a refill order and I will continue using this company.

excellent

From Sabine in Algodones, NM on 7/5/2011

Prompt service & feedback - my order arrived fast and when i ordered the wrong item, the return was easy and my replacement was shipped instantly - thank you

excellent

From Albert in Philadelphia, PA on 7/5/2011

Arrived much earlier than promised. Everything was as advertised. No complaints whatsoever.

good

From Mary in Scotts Valley, CA on 7/5/2011

Good price for a set of three filters. They were deilvered within the specified time frame even though the merchant sent an e-mail claiming to expidite delivery. Nonetheless, I would purchase from Fridgefilters.com again.

excellent

From kip in Piedmont, CA on 7/5/2011

Easy website, easy ordering. Everything arrived quickly and as specified.

excellent

From Bruce in Potomac, MD on 7/5/2011

A first-rate buying experience. I particularly appreciated the explanation that the international version of the filter was identical to the domestic version but $10 cheaper! I was not disappointed that the filter arrived in about 3 days instead of the predicted delivery time which was much longer.

excellent

From Janice in Morris, OK on 7/5/2011

I was very pleased with the customer service I received upon ordering the fridgefilters. Thank you again for the fast service.

excellent

From James in Boulder Creek, CA on 7/5/2011

They had the filters specific to my refrigerator. I ordered through another company and they sent me a generic that leaked. No leaks, all is good!

excellent

From Charles in North Myrtle Beach, SC on 7/4/2011

Would not shop anywhere else for fridge filters.

excellent

From Shelley in Dallas, TX on 7/4/2011

Effortless experience. Thank you.

excellent

From Fran in Long Beach, NY on 7/4/2011

I received my order quickly.

excellent

From Sharon in McAlester, OK on 7/4/2011

Very good service, fast and efficient. will use them again.

excellent

From Yauhann in Danbury, CT on 7/4/2011

Been using this company now for the last 4 years...simply put...very happy with them.

excellent

From Mark in Atlanta, GA on 7/3/2011

I would use them regularly. NO problems, quick and easy service. What more could you want from the mother of your refrigerators water filter?

excellent

From Robert in Glendale, AZ on 7/3/2011

This is how web shopping was meant to be transacted. Fridgefilters.com provided a clear picture and description of the part I needed and supplied it with a minimum of hoopla and hassle. Highly recommend.

excellent

From Gianni in Portland, OR on 7/3/2011

I've been buying refrigerator filter for over 3 years. They have the best price, and fast deliver and excellent customer service.

excellent

From myrtle in warminster, PA on 7/3/2011

First time users

excellent

From susan in pomona, NY on 7/2/2011

Great service. Order was easily placed and received on time.

excellent

From Jerry in Beaumont, TX on 7/2/2011

Good job everything like promised competitive prices and great service to.Wwhat else could you ask for?

excellent

From Robert in Eldersburg, MD on 7/1/2011

Have used this supplier for a cople of years now. Product performs well, price is right, and shipping is free...hard to beat that!

excellent

From Steve in Round Rock, TX on 7/1/2011

Fast and easy.

good

From Dawn in Carnation, WA on 7/1/2011

Everything was relatively easy about this purchase. But it took a long time to ship and receive the shipment.

excellent

From Hutton in Palm Desert, CA on 7/1/2011

No problems at all Nice and smooth from ordering to delivery. Great filters too. I always order from Fridge Filters. Nothing but pure joy

excellent

From Pamela in Nashville, TN on 7/1/2011

I've been more than pleased with the fridgefilters purchased every six months. Thanks!

excellent

From Gifford in Prescott Valley, AZ on 7/1/2011

They got here a couple of days early, thanks.

excellent

From Richard in Tiffin, IA on 7/1/2011

Just the ticket, fits and is just what I wanted. Saved about $ 8.00 even considering shipping.

excellent

From Judy in Redding, CA on 7/1/2011

You saved me a lot of time and money and I know the product works and is working. I'm glad I found you. jl

excellent

From Earline in Cocoa, FL on 6/30/2011

They had the filters in stock and shipped immediately.

excellent

From Bernard in Arlington, VA on 6/30/2011

Refrigerator filters are often expensive and a pain to shop for. "fridgefilters.com" makes the process quick and easily handled with 5 minutes and a computer and I saved a fair amount of money over retail big box stores.

excellent

From Marcy in Norristown, PA on 6/30/2011

I have ordered many times and it's always fast and easy. Bulk discounts and free shipping keep prices low. Thanks fridgefilters!

excellent

From Sally in Wilton, NY on 6/30/2011

Shipping cost was a little high for 1 filter but I did receive the filter within 5 days of placing the order.

excellent

From James in Yorktown, VA on 6/30/2011

Great service! They upgraded shipping for free. Will keep ordering my filters from them.

excellent

From Christian in Jacksonville, FL on 6/30/2011

excellent service as exspected and delivered.

excellent

From Sandra in Butte, MT on 6/30/2011

The shipping was extremely fast and they did not charge for it. Great company to order from

excellent

From Douglas in Anthem, AZ on 6/30/2011

Great merchant, always quality service. I have purchased from Frdigefilters now for about four years and never a problem.

excellent

From Leta in Chetopa, KS on 6/30/2011

I am a new customer and was thrilled when my order arrived so promptly. Thanks

excellent

From Paul in Fort Worth, TX on 6/30/2011

Very fast shipping...one of the best I've encountered for online orders. Impressive!

excellent

From Walter in Kirkland, WA on 6/29/2011

I had problems getting the correct shipping option online, but FF's customer service person was very helpful and friendly.

excellent

From Shurley in Rochester Hills, MI on 6/28/2011

Order mailed same day and received three days later. Great service and will order again when I need the service.

excellent

From Graham in Christchurch, on 6/28/2011

Product easily identified on website & ordering instructions very easy to follow. Cost very satisfactory against buying units through retail in New Zealand. Delivery was prompt & within the timeframe advised at time of placing the order. Would happily recommend company to others purchasing similar product.

excellent

From Sandra in Madison, CT on 6/28/2011

Our experience with FridgeFilters has been very positive. The filters do a great job, are easy to install, and are easy to obtain.

excellent

From Lisa in Newnan, GA on 6/28/2011

I really like fridgefilters.com. The prices are good and shipping is fast. I only wish you could log on to the website and reorder your specific filter. I would prefer the site to retain my order information. It is a pain to always have to find the model number, etc.

excellent

From Jamie in Pittsfield, MA on 6/28/2011

I am totally satisfied with this company and their product and I will definitely order again when I need more filters.

excellent

From Fran in Fresno, CA on 6/28/2011

Very satisfied with this company. Filter prices are reasonable. And filters arrived in good condition and in stated time.

excellent

From Larry in Steeleville, IL on 6/28/2011

Thanks for the shipping upgrade. I know the cost per filter is getting high, that is the only drawback on the order, otherwise everything went very well. Thank you.

excellent

From Georgia in Arnold, CA on 6/28/2011

Delivery was not what was expected. I always thought FedEx was fast - and mostly overnight. This delivery took MUCH longer. The good part was that the shipping charges were free so guess I can't really complain about it.

excellent

From Godfrey in Bellingham, WA on 6/28/2011

Very patient service and good pricing and on time delivery....

excellent

From Thomas in Chester, NJ on 6/27/2011

fast and easy. thanks!

excellent

From Steve in Summit, NJ on 6/27/2011

Got to me MUCH quicker than I expected.

excellent

From Karla in Hainesport, NJ on 6/26/2011

This is the first time I used this company, and I'll definately use them again. In today's economy, the free shipping is a plus!! As far as your survey, you might want to include an option of n/a, as I did not have anything to do w/customer service.

excellent

From Patrick in Palos Verdes Estates, CA on 6/26/2011

Great service!

excellent

From Jeffrey in Woodcliff Lake, NJ on 6/26/2011

Ordered on Sunday and got delivery on Wednesday. On time and another no hassle order!

excellent

From Lisa in Keansburg, NJ on 6/26/2011

Very good company to deal with. Thank You.

excellent

From Kerry in Westborough, MA on 6/26/2011

Appreciated the reminder email. Ease of purchase excellent, fast delivery. I did not shop around otherwise or within this merchant's site - just quick and easy replacement of the same filter I bought the past 2 years.

excellent

From Teresa in Philadelphia, PA on 6/26/2011

It was a great experience, from placing the order all the way through receiving my purchase. Great customer service!!

excellent

From Joe in Worcester, MA on 6/25/2011

Thanks for the automatic reminder. I usually forget and the filter isn't replaced every six months.

good

From Lisa in Liberty, MO on 6/25/2011

I had no problems ordering my fridge filters - but you need to know the model # of the fridge. I had them shipped to my brothers in the U.S as they have free shipping. Just have to work on that for Canada!

excellent

From Felicia in Saugatuck, MI on 6/25/2011

Fridgefinders is Amazing! They must have known that I lose things because they took the responsibility upon themselves to send me an email reminding me that

excellent

From Ronald in Somerset, NJ on 6/25/2011

I liked the fact they sent me a reminder that it was time to change the filters.

excellent

From Rodney in Lakeland, FL on 6/25/2011

I'm happy with the price, speed of delivery and the delivery method of my order was upgraded for free, due to ordering 6 filters. I would order from them again.

excellent

From Linda in Bermuda Dunes, CA on 6/25/2011

The filters were the exact ones I needed.

excellent

From Robert in Pasadena, CA on 6/25/2011

Excellent service.

excellent

From Valerie in Galax, VA on 6/25/2011

Can't say enough about the quick response and help I received when I ordered the wrong filters. Received the replacement filters in no time along with a free shipping label to return the ones I ordered by mistake. All online shopping should be this easy. Will recommend to my friends here in Virginia. Keep up the good work!

good

From JOSEPH in PLANO, TX on 6/25/2011

Overall very good. 3 filters came in a padded envelope, 2 of the boxes were slightly crushed, but filters looked ok. Could of shipped in a box for better safety of products.

excellent

From Joyce in Hawley, PA on 6/25/2011

This is the place to buy filters !!!

excellent

From Geoffrey in Rocky Hill, CT on 6/24/2011

Very helpful and accommodating

excellent

From Lynn in Winchester, KY on 6/24/2011

It was fast, correct and so easy.

excellent

From Frances in Novato, CA on 6/24/2011

fridge filters is THE BEST...when a nw filter is needed, they "are there for you" prompt service, selection of the right filter is easy, shipping option great and delivery prompt...highly recommend !!

excellent

From Elizabeth in Shelton, WA on 6/24/2011

THey had the lowest price. They also have an auto delivery service. I found my filters easily on the site.

excellent

From Robert in Kingsport, TN on 6/23/2011

I ordered my filters; they arrived quickly. What more is there to say.

excellent

From Jean in Bellevue, WA on 6/23/2011

I have always had very good service from these people. I like that they notify me by e-mail when they think I need new filters - no pressure to buy, just a reminder that my filter probably needs to be replaced.

excellent

From Merri in Rio Rancho, NM on 6/23/2011

This is the second time I have ordered from this merchant, and I couldn't be happier. They make the process so EASY, and then even send me a reminder when it is time for me to order a new filter. Thank you so much for making my ALWAYS hetic life just a little bit easier.

excellent

From Lidia in Buena Park, CA on 6/22/2011

I needed filters for my refrigerator but I didn't know where to get them. I was very happy to find them and get them at a good price. thanks.

excellent

From Jacquelyn in Winter Park, FL on 6/22/2011

Was unable to order set of 3 online (although the email for order originated from Fridgefilters) so called and ordered and all was perfect.

excellent

From jack in Palm Harbor, FL on 6/22/2011

customer service shuld get a 6!

excellent

From Chris in Ahambra, IL on 6/22/2011

Ordering made easy, simple, and quick.

excellent

From Carol in Newark, DE on 6/22/2011

Great price, fast shipment, secure packaging. Good communication. I had no issues with this seller. Would definitely buy from them again. Recommended AAA+++

excellent

From James in Alexandria, VA on 6/22/2011

I am completely satisfied with this supplier and will continue to order from them for as long as I require filters for my refrigerator.

excellent

From Gary in Harrisburg, NC on 6/22/2011

Ordering was simple, delivery was fast. I would definitely use them again.

excellent

From Pamela in Royal Oak, MI on 6/22/2011

A quick, easy, inexpensive and completely uneventful experience - Just The Way I Like It!!!

excellent

From Michael in Waterford, VT on 6/22/2011

This website was very easy to navigate and to place an order. I like that they will send an email reminder to change my filter.

excellent

From Jamie in Frankfort, IL on 6/22/2011

Great customer service. I always order from fridgefilters.com

excellent

From allen in keenesburg, CO on 6/22/2011

they promptly shipped my order with 0 complications. I would highly recommend.

excellent

From Nancy in Davie,, FL on 6/21/2011

I appreciated the fact that they kept me informed of the status of my order and didn't charge my credit card until my order was shipped to me. I will order again from them.

excellent

From Barbara in Pascoag, RI on 6/21/2011

All and all i have no complaints. Delivery was Very fast. Thank you!

excellent

From W in Palm Springs, CA on 6/21/2011

Excelent service. Very satisfied.